Contact AI diagram agent
Get help with a conversation, your account or a payment.
Support and billing
The support address has not been published yet. Please check this page again before sending account or billing information.
For a useful support request, include a description of what happened, the time, and the affected conversation or payment reference. Do not send passwords, authentication codes or payment card details.
For billing questions and cash refund requests, contact the published support address. Refund requests require a manual review; the site does not provide an automatic cash-refund button. See plans and credit rules for the published pricing.
Report a diagram issue
Describe the expected relationship and what the result shows instead. Include the affected diagram version or a redacted screenshot when useful. Avoid sending confidential source material unless it is necessary to investigate the issue.
If a request fails, keep the draft and retry only after checking the error. A successful-looking preview should never be treated as proof that a failed task completed.